Your website content

The Content area is where you edit what appears on your public marketing website — your pages, your service listings, your team, and your blog. Go to Content in the sidebar; you'll land on "What would you like to edit?" with tiles for Blog Posts, Services, Team, and Pages.

Each tile shows a live count of how many items you have, and a Where to start checklist walks you through them in order: Pages, then Services, then Team, then Blog Posts.

Website content vs. bookable services

Content → Services edits how services are described on your website. That's different from Settings → Services, which defines the bookable services clients actually schedule. Two different lists for two different jobs.

Pages

Your standalone marketing pages (e.g. homepage, about), built in the visual block editor: you assemble a page from ready-made blocks and see a live preview of it as you work.

Create a page

1. On Pages, click New page (or open an existing one).
2. Set the Key — the page's identifier in the site's URL (e.g. homepage). It can't be changed after you create the page.
3. Add a Title and click Create page — the block editor opens.

Build with blocks

The editor has a block panel on the left, the page canvas in the middle, and a settings panel for the selected block on the right.

• Add a block — drag it from the block panel onto the canvas, wherever you want it on the page. Available blocks:
  • Hero — the big banner at the top: heading, subheading, image, and a call-to-action button.
  • Text section — a heading plus plain-text paragraphs (leave a blank line between paragraphs).
  • Service menu — shows your live services automatically; you never re-type names or prices. On the canvas it shows a placeholder — the real list renders on your public site.
  • Feature list — a titled list of items in a Numbered, Plain, or Steps style (great for "why us", benefits, or how-it-works).
  • Testimonial — features one of your saved testimonials (placeholder on the canvas, the real quote on your site).
  • Call to action — a closing band with a button.
  • Rich text — free-form formatted prose using the familiar rich-text toolbar (see Formatting your content below).
• Edit a block — click it on the canvas, then change its fields in the settings panel. The canvas updates as you type.
• Arrange the page — drag blocks up or down on the canvas to reorder them; use a block's duplicate / delete controls to copy or remove it.

Add an image from the media library

Blocks that take a picture — like the Hero banner — pick it from your media library instead of pasting a web address. In the block's settings panel:

1. Click Choose image.
2. In the Media library window, either:
   • Upload an image — click the button and pick a file from your device. Accepted types are JPG, PNG, WebP, and GIF, up to 10 MB. The image uploads and is used right away.
   • Pick an existing image — click any picture in the grid to use one you've uploaded before.
3. The picture appears in the block. Use Replace image to swap it or Remove to clear it.

Uploaded images are stored for you, so you can reuse them across pages without re-uploading. (If you pick a file that's the wrong type or too large, you'll see a message right away — nothing is uploaded until the file is valid.)

What you're editing when you open a page

Opening a page shows the draft if one exists — not necessarily what's live. That's usually your own unfinished work, but it can be a colleague's. When the draft is different from your live page, a strip appears above the editor telling you so:

You're editing an unpublished draft. Live is v12. Last edited by Maya on Aug 8.

From that strip you can View live (opens your public page in a new tab, so you can compare) or Discard draft (see below). When your page has nothing unpublished, the strip doesn't appear at all.

Save your work as a draft

Click Save draft (top right). Drafts are private — your public site keeps showing the last published version of the page while you work. You'll see "Unsaved changes" whenever there's something not yet saved, and "Saved as v5" once it's stored. Each saved draft becomes a version you can return to later (see Version history below).

Automatic saving

The editor also saves on its own, a moment after you stop typing — that's what lets the page on screen redraw with your changes. You'll see:

Autosaved · 2 min ago — your last saved version is v5

Two things worth knowing:

• Your typing is never lost. Autosaves keep your work safe between clicks of Save draft.
• Autosaves don't overwrite the versions you saved on purpose. The "your last saved version is v5" part tells you which one you can still go back to in History. Autosaves roll forward into a single row instead of filling your history with one entry per pause.

Nothing is published automatically. Your live page never changes until you click Publish.

Discard a draft

Don't want the unpublished changes? Click Discard draft in the strip above the editor and confirm. The page goes back to what's live.

Nothing is deleted — the discarded versions stay in your History, so you can restore them later if you change your mind.

Preview before you publish

Want to see how a page will actually look before it goes live? Click Preview (top right). This:

1. Saves your canvas as a draft first, then
2. Opens a draft preview in a new tab — the page rendered exactly as your visitors would see it, using your unpublished (draft) content.

The draft preview is private and sign-in only — it's never visible to the public, and your live site keeps showing the last published version until you publish. On the preview tab you can switch between Draft preview (your work-in-progress) and Published (what's currently live) to compare the two side by side. If you haven't saved a draft yet, the draft preview simply shows the published version instead.

Publish a page

When the page looks right, click Publish (top right). Publishing:

1. Saves what's on your canvas first — what you see is exactly what goes live, even if you hadn't clicked Save draft.
2. Makes that content the live version your public site serves.

You'll see "Published (v…)" once it's live. Until you publish, visitors keep seeing the previous published version (or nothing, for a brand-new page).

If the draft contains changes from before you sat down — yours from yesterday, or a colleague's — you'll be asked to confirm first:

Publish will make this live, including changes by Maya from Aug 8.

That's there because "what you see goes live" only helps if you've actually scrolled through all of it. Scroll down and check before confirming, or Discard draft and start from what's live.

Version history

Click History (top right) to open the version list. Every saved draft and every publish is kept as a numbered version, newest first, with its date and a Live marker on the version your public site is currently serving.

Each row is labelled so you can tell them apart:

Label	What it is
Live	The version your public site is serving right now
Published	A version that was live at some point
Saved	A draft you saved on purpose — a checkpoint you can return to
Autosave	The editor's automatic save while you were typing

If someone else edits the same page

Two people can have the same page open. If someone else saves while you're editing, you'll see an orange message rather than one of you silently overwriting the other:

• If it happens while you're just typing, automatic saving pauses and your changes stay on screen. You can Save mine as a separate version (kept alongside theirs — compare them in History) or Discard mine and reload to pick up their version instead.
• If it happens when you click Save draft, your work is saved anyway, as its own version. You'll be told which number it got, so you can compare the two in History.

Nothing is ever merged automatically, and nothing is thrown away without you choosing it.

Restore an earlier version

Found a version you'd like back? Click Restore next to it and confirm.

• The restored content goes live immediately and loads in the editor.
• Restoring is safe and reversible: it creates a new version with the old content — nothing is ever deleted. Every version stays in the history, so you can restore any of them later (including "undoing" a restore by restoring the version you were on before).

On the classic editor?

If opening a page shows a single Body text field instead of the block canvas, your account is still on the classic page editor — there, pages go live as soon as you save. Your account moves to the block editor as part of the website upgrade rollout.

Services and Team

These work the same way as Pages — fill in the fields and Save, and they're live immediately.

• Services (website listings): Name (required), URL slug (auto-filled from the name, editable), Short description, Hero image URL, Price, Duration, Sort order, and a rich-text Body.
• Team: Name (required), Role / title, Avatar URL, Sort order, and a Bio. Sort order controls the order people appear on your public team page.

Blog Posts

Blog posts are the one content type with a draft → publish workflow.

1. On Blog Posts, click New post.
2. Fill in Title (required), URL slug (auto-filled, editable), Excerpt, Hero image URL, and the Body.
3. Save it one of two ways:
   • Save draft — keeps it private (shows under the Drafts filter).
   • Save & publish — makes it live on your public blog.
4. Archive removes a post from the public site without deleting it.

Use the All / Drafts / Published / Archived filters to find posts by state. Only published posts appear on your public blog.

Business info, FAQs, testimonials & gallery

Alongside Pages, Services, Team, and Blog Posts, the Content sub-navigation has four more sections for the smaller building blocks your marketing site reuses: Business Info, FAQs, Testimonials, and Gallery. Each saves and goes live immediately — there's no separate publish step.

Business Info & Hours

A single record for your business's core details, edited all on one form. Fill in what applies and click Save (you'll see "Business info saved."):

• Identity — Business name (required) and a short Tagline.
• Address — street lines, city, state/region, postal code.
• Contact — Phone, Email, and Timezone (e.g. America/New_York).
• Hours — for each day of the week, set open and close times, or tick Closed to mark the day off.
• Links — your Facebook, Instagram, Booking, and Shop URLs.

Your marketing site pulls from this one record, so you update a phone number or your hours in a single place.

FAQs

Build the question-and-answer list your site shows on a help or FAQ section.

1. On FAQs, type a Question (required) and its Answer in the add form, then click Add FAQ.
2. Click Edit on any FAQ to change its wording, then Save.
3. Click Delete and confirm to remove one. FAQs display in the order you add them.

Testimonials

Collect client quotes to feature on your site.

1. Enter the Quote (required), and optionally a Citation (who said it, e.g. "Jane D.") and the related Service. Tick Featured to highlight it, then click Add Testimonial.
2. Use the star (★ / ☆) on any testimonial to feature or un-feature it at any time — featured ones are marked with a Featured badge.
3. Edit updates the quote and details; Delete (with confirmation) removes it.

Gallery

Curate the images your site shows in a photo gallery.

1. Give each image Alt text (required — this describes the picture for screen readers and search engines), and optionally a Category and an Aspect (portrait / landscape / square).
2. For now, paste a public Image URL, or leave it blank to add the entry as metadata only — direct photo uploads are coming in a later update.
3. Edit changes an image's details; Delete (with confirmation) removes it.

Formatting your content

The Body editors on Services, Team, and Blog Posts — and the Rich text block on Pages — all share the same rich-text toolbar. Select some text and use:

• Bold and Italic.
• Heading 2, Heading 3, and Heading 4 for section headings.
• Bullet list and Ordered list.
• Blockquote for pull quotes or callouts.

Add a link

Select the text you want to link, then click Link on the toolbar (or press Cmd/Ctrl+K). In the Insert link dialog, type the URL and click Apply. To remove a link, put your cursor in it, open the dialog, and click Unlink.

tip

The URL must be a valid web (http/https), mailto:, or tel: address — otherwise you'll see "Enter a valid http(s), mailto:, or tel: URL."

Add an image

Click Image on the toolbar to open Insert image, paste a public Image URL, and click Insert. Allowed extensions are .jpg, .jpeg, .png, .webp, and .gif.

note

This adds an image inside the Body text. It's separate from the Hero image URL field on Services and Blog Posts, which sets the large banner image for that item.

Who can do what

Content permissions are tied to your role in Front Desk Central:

Action	Manager / Owner	CMS Access	Front Desk
View all content (pages, FAQs, team, gallery, etc.)	Yes	Yes	Yes
Create, edit, or delete content	Yes	Yes	No
Save drafts, publish, or restore page versions	Yes	Yes	No
Upload images to the media library	Yes	Yes	No
Add, edit, or remove team members	Yes	No	No
Access reports or account settings	Yes	No	No

The CMS Access role lets a team member edit all website content — pages, blog posts, services, FAQs, testimonials, gallery, and business info — without giving them access to reports, scheduling settings, or role management. Assign it to anyone who should manage the website but doesn't need full Manager access.

If you're a Front Desk user, content sections open in view-only mode — you can read everything, but write actions (buttons for Save, Add, Edit, Delete, Publish, Upload) are hidden. To make changes, ask a Manager or Owner on your team.

If you're a Manager, Owner, or CMS Access user and the write buttons are missing, your account may not have been assigned the correct role. Contact your account administrator.

How it reaches your site

Your marketing site fetches the latest published content on every page load, so saved Pages/Services/Team changes and newly-published posts show up right away.