Your public booking page
Your clients book you online at your public booking page (a link like
…/book/your-business). This guide walks through what they see — useful for
understanding what's involved and making sure everything's set up so the page
works.
What your client does
-
Select services. The page shows your bookable services as cards (name, description, duration, price). The client picks one or more; a running total of duration and price appears.
-
Choose a staff preference. Once a service is selected, they can pick a specific team member or leave No preference (first available). Only staff who can perform all the selected services are offered.
-
Continue. With services and a staff preference chosen, the client taps Continue to move to the final step. Nothing else is required here.
-
Optional: text-message consent. On the final details step the client can tick a box consenting to appointment texts. It is optional — leaving it unticked does not stop them booking.
noteWe do not send text messages yet. The consent is recorded now so that when a texting channel is added, clients who already opted in are covered — no one is asked to agree to something we cannot currently do.
The last choose-a-time and confirm step of online booking is still being built. Until it's live, clients reach out to you directly to lock in a time — we'll update this guide the moment self-serve time selection is available.
What it takes for the page to work
A service and staff member only show up for online booking when the setup is right — the same rules as booking from your calendar:
- The service has Bookable online checked — see Set up your services.
- A staff member is assigned to that service and has working hours — see Add staff and schedules.
If clients say a service or person "isn't showing up to book," that's the checklist to walk through.
What's next
- The cancellation link — how clients cancel.