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Calendar & appointments

The Calendar is where your day happens — every booked appointment, by staff member and time. Go to Calendar in the sidebar.

Find your way around​

  • Switch between Day, Week, and Month views, and use the back/forward arrows or Today to move between dates.
  • Day shows a time column on the left and a column per staff member across the top. Open/close hours come from your active location's business hours.
  • Week shows a summary card for each day with an appointment count badge (e.g. 3 appts) and a status tally (Confirmed, Completed, No-show, Cancelled). Long lists collapse to + n more, and empty days read No appointments. Click a day's header to drill into its Day view.
  • Month shows a full calendar grid — up to three appointment chips per day with + n more when there are extra, today highlighted, and other-month days dimmed. Click any day to open its Day view.
  • Each appointment block shows its service's color as a left stripe, plus a status dot (confirmed, completed, cancelled, no-show); the status legend appears below the grid. Walk-ins show a dashed border.
  • If you run more than one location, a location dropdown (default All locations) lets you filter the calendar to one location's appointments.

Book an appointment​

  1. Click New appointment (or click an empty slot in a staff column to pre-fill that time).
  2. Choose Client or Walk-in:
    • Client — search an existing client, or Add new client inline (first name, last name, phone, email).
    • Walk-in — just type a name. (Walk-in mode only appears if you've enabled walk-ins under Booking settings.)
  3. Pick the service, then the staff member. The staff list shows only people assigned to that service — use Show all staff if you need someone else.
  4. Set the date and time and save.

If the time doesn't work — staff isn't scheduled then, or it overlaps another appointment — you'll get a conflict message explaining why, and the appointment won't be booked. Adjust and try again.

Nothing on the calendar yet?

When your calendar is empty, a guided setup card points you at whatever's missing: Add a service first (Go to Services) if you have no services, Add staff who can perform services (Go to Staff) if you have no staff, or Enable online booking (Open Booking settings) if it's off. Once everything's ready, the card becomes Add your first appointment — click an empty slot to book.

Reschedule an appointment​

Two ways:

  • Drag a confirmed appointment block to a new time or staff column, or drag its bottom edge to change its length. (Mouse only.)
  • Open the appointment and click Change time to use a form — pick a new date, start time, and staff member, and adjust the Duration (minutes) field (1–600) if the appointment should run longer or shorter. Click Save new time. This is the keyboard-friendly path.

Either way, the same conflict checks apply. After a successful change you'll see a reminder: "Remember to let the client know about the new time — automatic reschedule notifications are coming soon." For now, tell the client yourself.

Complete, no-show, or cancel​

Open an appointment to reach its Quick Actions (shown while it's confirmed):

  • Mark Complete — the appointment happened.
  • Mark No-Show — the client didn't show.
  • Cancel Appointment — with an optional reason.

You can also add or edit notes on the appointment from its detail page.

What's next​